Appointments booked 24/7, on the number patients already call.
Your front desk closes at 5. Patients keep calling. EzMedTech answers, books, confirms and reschedules in real time, then writes it to your EHR, without adding pressure to your team.
HIPAA compliant and SOC 2 Type II audited, with continuous control monitoring. Trust center
- $150B
- lost to missed appointments in the US each year
- 23.5%
- average medical no-show rate
- 34%
- of bookings happen outside office hours
- 30%
- fewer no-shows with personalized reminders
A voice agent, not a phone tree
The agent answers with natural speech, understands what the patient wants, checks your live calendar and books or reschedules within the same call. It asks the right follow-up questions, confirms details and updates your scheduling system instantly.
It is trained for healthcare: medical terminology, multi-provider availability, insurance details, and a clean hand-off to your staff when a call needs a person.
What the scheduling agent does
- 01Books 24/7, including 11pm on a weekend, with an answer instead of voicemail
- 02Natural conversation; most patients cannot tell it is AI
- 03Real-time two-way calendar sync, no double bookings
- 04Patient data flows into the EHR with no re-entry
- 05Automated SMS and voice reminders
- 06Multilingual, without extra staff
- 07Urgent or complex calls route to your team instantly
- 08Calls, bookings and no-shows tracked in one dashboard
From call to confirmed appointment
- Step 1
Patient calls
Answered within seconds; existing patients greeted by name.
- Step 2
Request understood
Booking, reschedule, cancellation or question. Visit reason, provider, date and insurance collected naturally.
- Step 3
Availability checked
Live calendar, best open slots, alternatives or waitlist when needed.
- Step 4
Booked and confirmed
Written to your system; confirmation sent by SMS or email on the same call.
- Step 5
Reminded
Personalized reminders 24 to 48 hours ahead. Reschedule by reply, no callback.
- Step 6
Followed up
Post-visit messages, feedback or the next booking, with minimal staff involvement.
Built for every type of provider
Primary care and family clinics
High call volumes without growing the front desk.
Dental clinics
Multi-chair schedules and hygiene recall.
Specialty clinics
After-hours inquiries captured before they go elsewhere.
Physiotherapy and rehab
Recurring appointments for ongoing care.
Diagnostic and imaging centers
High-volume bookings with shorter waits.
Multi-location groups
Centralized scheduling with location-specific rules.
40+ EHR and PIMS integrations
Epic, athenahealth, eClinicalWorks, Cerner, Dentrix, Open Dental and more
What clinics ask
Yes. All patient data is encrypted in transit and at rest. A Business Associate Agreement (BAA) is provided, and no patient data is ever shared with third parties.
Yes. EzMedTech integrates with all major EHR and practice management platforms. Our team handles the full integration setup during onboarding, with no manual data entry required.
Most clinics go live within a few days to two weeks. The technical setup is handled by our team, and your involvement is typically just 1-2 hours.
Consistently, yes. Clinics typically see no-show rates drop by 20-35% through automated reminders and easy rescheduling options.
Not necessarily. The voice agent sounds natural and conversational. Some clinics choose to disclose it upfront. Either way, patients get instant answers and confirmed bookings.
The AI detects urgency cues and frustrated tones, then immediately routes those calls to your staff. You define the escalation rules.
Yes. Patients can specify their preferred location or doctor, and the AI checks real-time availability across your entire network instantly.
At $200 per missed appointment, reducing no-shows by just 20 per month recovers $4,000 per month, usually well above the software cost before factoring in saved front-desk hours.
Book a demo tailored to your clinic
A live walkthrough on your EHR, your phone number and your scheduling rules. No long contracts.
Prefer email? sales@ezmedtech.ai